Terms of Service

By accessing or using RedditEars ("Service"), you agree to be bound by these Terms of Service ("Terms"). If you disagree with any part of these terms, you may not access the Service.

RedditEars is a brand monitoring and sentiment analysis tool that:

• Monitors publicly available Reddit posts and comments
• Analyzes sentiment using AI technology
• Provides daily digest emails and analytics
• Offers keyword tracking and trend analysis

3.1 Account Creation

You must provide accurate and complete information when creating an account. You are responsible for maintaining the security of your account credentials.

3.2 Account Responsibilities

• You must be at least 13 years old to use the Service
• You are responsible for all activities under your account
• You must notify us immediately of any unauthorized access
• One person or entity may not maintain multiple free accounts

3.3 Account Termination

We reserve the right to suspend or terminate your account if you violate these Terms or engage in fraudulent, abusive, or illegal activities.

4.1 Permitted Use

You may use the Service for lawful business purposes, including:

• Brand monitoring and reputation management
• Market research and competitive analysis
• Customer feedback collection
• Trend analysis and insights

4.2 Prohibited Use

You agree NOT to:

• Violate any laws or regulations
• Infringe on intellectual property rights
• Harass, abuse, or harm others
• Distribute spam or malware
• Attempt to gain unauthorized access to our systems
• Scrape or copy our data without permission
• Use the Service to manipulate Reddit or engage in vote manipulation
• Resell or redistribute the Service without authorization
• Reverse engineer or decompile the Service

5.1 Subscription Plans

We offer various subscription plans with different features and limits. Current pricing is available on our website.

5.2 Billing

• Subscriptions are billed in advance on a monthly or annual basis
• Payments are processed through Stripe or PayPal
• All fees are non-refundable except as required by law
• We reserve the right to change pricing with 30 days notice

5.3 Cancellation

You may cancel your subscription at any time. Cancellation takes effect at the end of the current billing period. No refunds will be provided for partial months.

5.4 Free Trial

We may offer a free trial period. At the end of the trial, you will be charged unless you cancel before the trial ends.

6.1 Our Rights

The Service, including all content, features, and functionality, is owned by RedditEars and protected by copyright, trademark, and other intellectual property laws.

6.2 Your Rights

You retain all rights to your keywords and configuration. We do not claim ownership of the Reddit data we collect on your behalf, which remains subject to Reddit's terms.

6.3 License

We grant you a limited, non-exclusive, non-transferable license to access and use the Service for your internal business purposes, subject to these Terms.

Your use of the Service is also governed by our Privacy Policy. By using the Service, you consent to our collection and use of your data as described in the Privacy Policy.

View Privacy Policy →

Our Service integrates with third-party services including:

• Reddit (data source)
• Stripe and PayPal (payment processing)
• DeepSeek (AI analysis)
• Email service providers

Your use of these services is subject to their respective terms and policies. We are not responsible for third-party services.

9.1 Service Availability

We strive for 99.9% uptime but do not guarantee uninterrupted access. The Service is provided "AS IS" and "AS AVAILABLE" without warranties of any kind.

9.2 Data Accuracy

While we strive for accuracy, we do not guarantee that all relevant Reddit posts will be captured, sentiment analysis will be 100% accurate, or the Service will meet your specific requirements.

9.3 Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, REDDITEARS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES. Our total liability shall not exceed the amount you paid us in the 12 months preceding the claim.

You agree to indemnify and hold harmless RedditEars from any claims, damages, losses, liabilities, and expenses arising from your use of the Service, violation of these Terms, or violation of any rights of another party.

We reserve the right to modify these Terms at any time. We will notify you of material changes by posting the updated Terms on our website and sending you an email notification. Your continued use of the Service after changes constitutes acceptance of the new Terms.

These Terms shall be governed by and construed in accordance with applicable laws, without regard to conflict of law provisions.

Any disputes arising from these Terms or the Service shall be resolved through:

1. Good faith negotiation between the parties
2. Mediation, if negotiation fails
3. Binding arbitration, if mediation fails

For questions about these Terms, please contact us:

• Email: legal@redditears.com
• Website: https://redditears.com