Privacy Policy

Welcome to RedditEars ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.

2.1 Information You Provide

• Account information (email address, password)
• Profile information (name, company name)
• Payment information (processed by Stripe/PayPal)
• Keywords you want to monitor
• Communication preferences

2.2 Automatically Collected Information

• Usage data (pages visited, features used)
• Device information (browser type, operating system)
• IP address and location data
• Cookies and similar tracking technologies

2.3 Reddit Data

We collect publicly available Reddit posts and comments that mention your specified keywords. This data is obtained through Reddit's public API and does not include any private or restricted content.

• Provide and maintain our service
• Monitor Reddit for your specified keywords
• Analyze sentiment using AI (DeepSeek API)
• Send you daily digest emails
• Process payments and manage subscriptions
• Improve our service and develop new features
• Communicate with you about updates and support
• Detect and prevent fraud or abuse

We share your information with:

• Service Providers: Stripe (payments), DeepSeek (AI analysis), Resend (emails)
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with a merger, sale, or acquisition

We do NOT sell your personal information to third parties.

We implement appropriate technical and organizational measures to protect your data:

• Encryption in transit (HTTPS/TLS)
• Encryption at rest for sensitive data
• Regular security audits and updates
• Access controls and authentication
• Secure password hashing (bcrypt)

We retain your information for as long as your account is active or as needed to provide services. When you delete your account:

• Personal information is deleted within 30 days
• Aggregated, anonymized data may be retained for analytics
• Some data may be retained longer for legal compliance

Depending on your location, you may have the following rights:

• Access: Request a copy of your personal data
• Correction: Update inaccurate or incomplete data
• Deletion: Request deletion of your data
• Portability: Receive your data in a portable format
• Objection: Object to certain data processing
• Restriction: Request restriction of processing

To exercise these rights, contact us at privacy@redditears.com

We use cookies and similar technologies to:

• Maintain your session and authentication
• Remember your preferences
• Analyze usage patterns
• Improve service performance

You can control cookies through your browser settings.

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy.

Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.

We may update this Privacy Policy from time to time. We will notify you of any changes by:

• Posting the new Privacy Policy on this page
• Updating the "Last updated" date
• Sending you an email notification (for material changes)

If you have questions about this Privacy Policy, please contact us:

• Email: privacy@redditears.com
• Website: https://redditears.com